BRUK Shop
Returns Policy
Last updated October 2026.
Made-to-order and personalised items
Components made to a customer specification may have different cancellation rights from standard goods. Any applicable limitations are explained before an order is accepted. This does not affect your statutory rights.
Faulty or damaged items
If an item arrives faulty or damaged, contact us at contact@brukshop.com with photographs and your order number. We will review the issue and explain the available remedy. Your statutory rights under the Consumer Rights Act 2015 are not affected.
Specification confirmation
Vehicle compatibility, material, finish and any customer-specific requirements are confirmed before production begins. Please check this confirmation carefully and tell us about any error before manufacture starts.